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ThredUP - Rip off company

I accidentally placed and order and requested to cancel it seconds after it was placed and they still sent it. What is the use of emailing them if they still insist on sending the item. Obviously , I asked to cancel it and they have Time to do so coz it wasn’t processed yet. Total rip off
Company wrote 0 private or public responses to the review from 2 days ago.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1421775
I've sent in many clean out bags and have recommended ThredUp to friends and family however I've noticed that they are accepting almost nothing (new items with tags etc) and the pay out is pennies (For example brand new kids Gap sweater with tag recieved 15 CENTS they...
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Company wrote 0 private or public responses to the review from 2 days ago.
#1421769
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ThredUP - I cant pay for my order

Maybe because im ordering for my daughter an i live in Alaska but theres money on my card so there should be no problem ???
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 11.
5.0
Details
Diversity of Products or Services
Price Affordability
#1421225
I have sent items to Thred up and they did sell my items except for one. I sent them another bag in October 2018 and it was received 10/12/2018. I got notification that it was delivered but no other communication. I am now at 2 months and I sent an email 3 times about...
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Company wrote 0 private or public responses to the review from Dec 06.
1.5
#1417095
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ThredUP - Worst service

They charge my account for something I never received or order. No one in customer service available to help and handle this situation.
Company wrote 0 private or public responses to the review from Dec 05.
#1415855
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ThredUP - Bag full of clothes for $.78

A bag of clothes I sent with tags and other items hardly worn for less than a dollar! That’s crazy! You wonder who’s sorting out the clothes and keeping it for themselves!
Company wrote 0 public responses to the review from Dec 05.
#1415641
Hello, I was very interested when i learned about your company. I created an account and sent for a kit which i haven't received yet, however, my complaint is regarding the children clothing that i ordered. The boys dress pants were suppose to be size 4 and they look...
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Company wrote 0 private or public responses to the review from Dec 04.
2.5
#1415391
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ThredUP - Never put into my paypal account

I got an email the little bit of money was going into my paypal and it never went inl
Company wrote 0 private or public responses to the review from Dec 04.
#1415388
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ThredUP - Question about my account

Said number was disconnected/no answer
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 04.
#1415383

Contact ThredUP

Mailing Address:
114 Sansome Street 5th Floor
San Francisco, CA 94104
USA
Phone:
(617) 575-9676
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ThredUP - Need return & page not rendering to do so

This is a copy of the email that was sent to Thredup: I have yet to hear anything except for their generic response email I have an item to return (#46208958) on order#14414077, Your page that I can process this is not rendering correctly. Please get your IT crew on it and send me the info so I can return this item.
Company wrote 0 private or public responses to the review from Dec 04.
1.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I liked
  • Thredup when it began
  • It was wonderful
I didn't like
  • Gotten too big for their britches
#1415253